Contact Us

We're Here to Help

Have a question, suggestion, or concern? We'd love to hear from you! Our team is dedicated to providing helpful responses to all inquiries.

Get in Touch

What to Include in Your Message

To help us assist you more effectively, please include:

• Your name (optional for general inquiries)
• A clear subject line describing your inquiry
• Detailed description of your question or concern
• Relevant casino names or page URLs if applicable
• Screenshots if reporting a technical issue
• Your preferred method of response

Frequently Asked Questions

How do I claim a casino bonus?

Click on the "Claim Bonus" button next to the casino you're interested in. You'll be redirected to the casino's website where you can register and claim the welcome bonus. Make sure to read the terms and conditions before claiming.

Are the casinos on your site safe?

Yes! We only recommend casinos that are licensed and regulated by the UK Gambling Commission. All featured casinos meet strict safety and security standards.

Do I have to pay to use your website?

No, Top10UKNewCasinos.com is completely free to use. We earn commission from casino operators when you sign up through our links, but this doesn't cost you anything extra.

How do you choose which casinos to recommend?

We conduct thorough reviews based on licensing, game variety, bonuses, payment options, customer support, and overall user experience. Read our About Us page for more details on our review process.

Can you help me with an issue at a casino?

While we can provide general advice, we cannot directly resolve disputes between players and casino operators. We recommend contacting the casino's customer support first. If unresolved, you can contact the UK Gambling Commission or use alternative dispute resolution services.

How often do you update your reviews?

We regularly monitor and update our casino reviews to ensure information remains accurate and current. Bonus offers and casino features can change, so we recommend verifying details directly with the casino.

Can I suggest a casino for review?

We welcome suggestions. Email our editorial team at editorial@top10uknewcasinos.com with the casino name and why you think it should be reviewed.

Do you offer gambling advice or strategies?

We provide educational content about casino games, but we don't guarantee winning strategies. Remember that gambling outcomes are based on chance, and the house always has an edge.

Responsible Gambling Support

If you need help with problem gambling, please don't contact us - reach out to professional support services immediately:

Visit our Responsible Gambling page for more resources and information.

Business Hours

Our team operates during UK business hours:

• Monday - Friday: 9:00 AM - 6:00 PM GMT
• Saturday - Sunday: Closed (emails monitored, responses sent on next business day)
• UK Bank Holidays: Closed

While we don't offer 24/7 support, we monitor emails regularly and aim to respond as quickly as possible.

Social Media

Connect with us on social media for the latest casino news, exclusive bonuses, and gambling tips:

• Twitter: @Top10UKCasinos
• Facebook: /Top10UKNewCasinos
• Instagram: @Top10UKNewCasinos

Note: For formal inquiries or support requests, please use email rather than social media to ensure a proper response.

Mailing Address

Please note: We prefer email communication for faster responses. Postal mail may take longer to process.

Feedback & Suggestions

We value your feedback! If you have suggestions for improving our website, ideas for new content, or general comments, we'd love to hear from you. Your input helps us provide better service to all our users.

Report Outdated Information

If you notice any outdated information, broken links, or inaccuracies on our website, please let us know immediately at concerns@top10uknewcasinos.com. We strive for accuracy and appreciate your help in maintaining quality content.

Media & Press Inquiries

For media inquiries, press releases, or interview requests, please contact:

Email: press@top10uknewcasinos.com

Thank You: Thank you for your interest in Top10UKNewCasinos.com. We look forward to hearing from you and will do our best to provide a helpful response as quickly as possible.